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Privacy Policy

At Borgo la Madrice, we value your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights regarding your data when booking or staying in our apartments.

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1. Information We Collect

 

We may collect the following types of personal information:

 

 

Information you provide directly

 

  • Name and surname

  • Email address

  • Phone number

  • Number of guests and stay details

  • Payment and billing details (processed securely by our booking partners)

 

 

Automatically collected information

 

  • IP address and device information

  • Browsing behaviour on our website

  • Cookies (only for functional and analytical purposes)

 

 

Information required by Italian law

 

  • Passport or ID details for guest registration with local authorities (as required for all accommodations in Italy)

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2. How We Use Your Information

 

We use your personal data to:

 

  • Process and manage your reservation

  • Communicate with you before, during, and after your stay

  • Register your stay with local authorities (as required by Italian law)

  • Improve our website and services

  • Maintain security and prevent fraud

 

We do not use your information for profiling or unsolicited marketing.

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3. Legal Basis for Processing

 

We process your data on the basis of:

 

  • The performance of a contract (your booking)

  • Legal obligations (guest registration)

  • Legitimate interest (website functionality and security)

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4. Sharing of Data

 

We may share your data with:

 

  • Booking partners (e.g. Wix Hotels, Airbnb, HotelRunner)

  • Payment providers

  • Local authorities (mandatory guest registration)

 

We never sell your personal data to third parties.

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5. Data Retention

 

We retain personal data only as long as necessary to fulfil:

 

  • Booking and stay obligations

  • Legal requirements

  • Administrative and financial records

 

After this period, your data is securely deleted.

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6. Cookies

 

Our website may use functional and analytical cookies to ensure proper operation and improve performance.

You can manage cookie preferences through your browser settings.

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7. Your Rights

 

You have the right to:

 

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to certain processing

  • Request a copy of your data

 

To exercise these rights, contact us at:

leoval91@gmail.com

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8. Security

 

We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

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9. Contact

 

For questions about this Privacy Policy or your personal data, please contact:

Borgo la Madrice

Email: leoval91@gmail.com

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